Your satisfaction is very important to us. If for any reason your pet does not absolutely love their Koha pet food you may return any unused cans less shipping within 30 days for a refund. For returns please call us at 800-478-7713.
We strive to minimize dented cans during the shipping process; however, there are occasions where you may receive a dented can or cans. Cans that have minor dents with all seals intact do not compromise the food and do not require replacement. If you receive a dented can that is broken, food is exposed or the can is leaking, we can replace those for you.